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shipping & returns

shipping policy

we currently only ship in the US via USPS. 

due to our products being handmade, please allow 3 business days to process your order. 

during promotions, it may take up to 5 business days for processing.

all orders placed after 5pm CST will be considered next business day orders.

allow 2-8 business days for shipping.

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incorrect shipping information

we are not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.

no refunds will be provided if any parts of the address are incorrect.

once an order has been submitted, no edits or cancellations can be made.

no refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.

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damaged or missing products

please inspect your package as soon as it arrives at its destination. 

if any item is damaged upon arrival, please fill out the request form within 48 hours 

after 48 hours, we will not acknowledge the claim.

include any necessary information to support your claim,

and email photos of the damages to info@afroluxeorganics.com

we'll be happy to correct the issue!

if your package is missing, allow at least 48 hours after the expected delivery date

if your package is still missing, please contact us 

return policy

thank you for shopping with us at afroluxeorganics.com!

we work hard to handcraft each product with love and luxe

because of the handmade nature of our products, all sales are final 

we do not accept returns or exchanges

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